Operator guideEN

Bonuses / Player Bonuses

Related operator ledger for issued bonus instances, including filters, CSV export, and per-user bonus detail.

How to use this guide

Start with the main guide

Follow the explanation and examples first. Extra definitions and formulas are available below when you need them.

What this surface does

This surface is the issued-bonus ledger. It is used after a reusable bonus definition has already been assigned to players.

Use it when you need to answer questions such as:

  • which player received a bonus
  • what the current user-bonus status is
  • how much bonus value, wager left, or winning amount is attached to that record
  • whether the issued bonus has expired, been cancelled, or converted

How to use it

  • Filter by user email, user ID, bonus type, status, and date range.
  • Use CSV export when a support or finance team needs the current filtered slice outside CRM.
  • Open one user-bonus row to inspect the full issued-bonus record.

Important distinction

This is not the reusable bonus catalog.
It is the operational history of issued or earned bonus instances tied to players.

Common caveats

  • A player-bonus record can stay visible even if the reusable bonus definition was later changed or archived.
  • Status, wager, and amount fields belong to the issued instance, not to the reusable template.
More help

Related pages

Players / Bonus Detail

Read-only detail page for one issued bonus, showing user, bonus, transaction, issuer, game, and lifecycle metadata.

Players / Bonuses

Cross-player issued-bonus inventory with server-side filters, preview popover, CSV export, and navigation into one issued-bonus detail page.

Bonus Map

Operator guide for building retention Bonus Map campaigns, a draft-first calendar of generated daily rewards that players claim across a fixed period.

Bonus Map / Form

Shared create-and-edit wizard for Bonus Map drafts: general content, visuals, render layout, tracking, bonus generation config, generated-day review, confirmation, and publish.

Bonus Map / List

Grid of all Bonus Map campaigns with derived lifecycle status, period, generated-day progress, and create, edit, and delete controls.

Bonus Triggers

Operator documentation for the bonus trigger configuration screen used to maintain trigger names, coupon-code mappings, expiry behavior, and comments.