Operator guideEN

Dashboard Overview

A practical guide to what each Dashboard section shows, which controls change the numbers, and what to check when values differ.

How to use this guide

Start with the main guide

Follow the explanation and examples first. Extra definitions and formulas are available below when you need them.

What this page is for

Use the main Dashboard for a quick view of revenue, player activity, liabilities, bonus payouts, and game performance without opening several separate reports.

This guide explains:

  • what each Dashboard section is for
  • which date controls and switches change the result
  • where to find the exact definition of a number
  • what to check before reporting an inconsistency

How to read the Dashboard

The Dashboard combines several sections. They do not all use the same time period or refresh at the same moment.

  • A current snapshot can change during the day.
  • A comparison can show today, yesterday, month-to-date, or a selected period.
  • Historical sections and current-day sections can cover different time windows.
  • A total shown above a chart may summarize only the points currently visible in that chart.

If two widgets do not match exactly, do not assume one of them is wrong. First check:

  1. the active date option
  2. whether streamer mode is enabled
  3. whether a grouped or detailed view is selected
  4. whether both values come from the same Dashboard section or from different reports

Where client questions usually start

The most common “how is this calculated?” questions usually come from these blocks:

  • KPI Summary
  • KPI Reports
  • Game Reports
  • Player Liability
  • Player Statistics

Those pages include the most detailed calculation notes and caveats.

Find the right explanation

Search by the label you see on screen or by the question you are trying to answer. Useful searches include:

  • deposit conversion
  • merchant balance
  • liability
  • active players
  • ggr trend
  • bonus payouts

Open the matching section below when you need a field definition, formula, or known limitation.

Important caveat

Similar labels can use different periods or rules in different reports. When a number affects a client or financial decision, open its dedicated guide and check the definition, selected period, currency, and known limitations before using it.

More details

Definitions and formulas

Open only the section you need. The relevant section opens automatically when you request help for a specific item on screen.

Calculations1 topicOpen details

Widget source scope

How It Works
Each dashboard widget owns its own data source and calculation notes; the dashboard page itself does not recompute a global summary.
What To Check
Use the widget-level docs page when a client asks how a value is calculated.
Page sections9 topicsOpen details

Live Player Report

What It Shows
Quick commercial snapshot for live player activity, deposits, registrations, and merchant balance.
Common Questions
Why did conversion rates change?, Why is merchant balance trend flat or zero?

GGR Chart

What It Shows
Revenue trend chart with summary cards derived from the visible chart period.

Player Statistics

What It Shows
Ranked player tables for top winners, top losers, and top depositors.

Performance Overview

What It Shows
Container widget for casino, banking, and registration charts.

KPI Summary

What It Shows
Comparison matrix for the main dashboard KPIs across date buckets and trend chips.

Bonus Payouts

What It Shows
Bonus-cost widget rendered for tournament, challenge, and no-deposit bonus groups.

Player Liability

What It Shows
Wallet-liability snapshot grouped by currency and balance bucket.
Things To Know
The selected date range may not change the returned liability snapshot; read the widget page before comparing it to dated reports.

KPI Reports

What It Shows
Game/provider KPI table with sorting and an aggregated toggle.

Game Reports

What It Shows
Detailed game and provider comparison widget with separate summaries and drill-down rows.
More help

Related pages

Dashboard / Bonus Payouts

Compare six payout measures for tournament, challenge, and no-deposit bonus families across four date buckets.

Dashboard / Game Reports

Compare Games and Providers across separate report paths, filters, source modes, summary cards, and row-level performance measures.

Dashboard / GGR Chart

Revenue trend chart with summary cards derived from the loaded time series.

Dashboard / KPI Reports

Compare game or provider activity, stakes, wins, GGR, bonus values, adjustments, and house edge for one selected period.

Dashboard / KPI Summary

Compare the dashboard KPI row inventory across current, previous, month-to-date, and selected periods.

Dashboard / Live Player Report

Read the six live commercial cards, their trend badges, exact time windows, and current limitations.