Operator guideEN

Dashboard / Performance Overview

Container widget for Casino, Banking, and Registrations charts with shared date-range and streamer-data controls.

How to use this guide

Start with the main guide

Follow the explanation and examples first. Extra definitions and formulas are available below when you need them.

What this widget shows

Performance Overview is a chart container with three tabs:

  • Casino
  • Banking
  • Registrations

It is the Dashboard area for visual trends rather than tabular comparison.

How to read it

The widget shares one set of controls across its tabs:

  • predefined time range buttons
  • custom date mode
  • streamer data toggle
  • refresh

Each chart also has its own Bar, Line, and Area presentation buttons. Those buttons change only the chart shape; they do not change source data.

Each tab also exposes its own widget summary cards built from the returned source series:

  • Casino: Total Bets, Total Wins, Total GGR, Hold Percentage, GGR Trend
  • Banking: Total Deposits, Total Withdrawals, Net Cash Flow, Withdrawal-Deposit Ratio, Deposit Trend, Withdrawal Trend
  • Registrations: Total Players, Growth Rate, Average Daily Growth, Best Registration Day

The widget is therefore both a navigation layer and a widget-calculated summary layer built on top of source chart series.

Known caveats

  • Streamer data is not applied uniformly:
    • Casino sends the flag and the source filters streamer status
    • Registrations sends the flag and the source filters streamer status
    • Banking ignores the flag So the toggle is useful for Casino and Registrations, but not a cross-tab Banking segmentation control.
  • Selecting Custom opens date pickers but does not apply a new source range by itself. Change Date start or Date end to apply a custom range; Refresh revalidates the current filters and does not substitute a fallback custom range.
  • Refresh asks the mounted chart to revalidate. A successful refresh does not guarantee a database-only result because the server can still return a cached or stale value under its current cache policy.
  • Casino and Banking amounts are converted before the widget adds them. The checked report paths do not prove the displayed reporting currency, exchange-rate provider, rate timestamp, or a shared rounding boundary, so the currency symbol must not be treated as proof of the conversion basis.
  • Casino requests use UTC date bounds and the returned day labels are converted to London time. Banking and Registrations do not expose a fully proven grouping timezone, so day-level totals can differ around timezone boundaries.
  • The Registrations tab charts daily registration counts. Total Players is the maximum daily value inside the current range, not a lifetime player population count.
  • Missing Registration dates are inserted as zero-count days before the widget calculates growth. Growth Rate, Average Daily Growth, and Best Registration Day therefore depend on those zero-filled days and skip some comparisons whose previous day is zero.
  • Best Registration Day means the day with the highest day-over-day growth rate, not the day with the largest absolute registration volume.
  • Average Daily Growth is series-derived from the registration counts returned for the selected range, not a dedicated source KPI.
  • Trend chips compare the later half of the loaded daily series with the earlier half. They are not fixed week-over-week comparisons; an odd-length series places the extra day in the later half.
More details

Definitions and formulas

Open only the section you need. The relevant section opens automatically when you request help for a specific item on screen.

Calculations5 topicsOpen details

Shared filter scope

How It Works
Time range and custom dates are shared by all three tabs. Streamer data changes Casino and Registrations; Banking has no streamer segmentation.
What To Check
Selecting Custom only opens date pickers. The range changes when a picker value changes.

Casino summary cards

How It Works
Total Bets, Total Wins, and Total GGR add the loaded daily values. Hold Percentage is Total GGR divided by Total Bets. GGR Trend compares the later-half GGR total with the earlier-half total.
What To Check
A zero Total Bets or zero earlier-half GGR produces a zero percentage. An odd number of days puts the extra day in the later half.

Banking summary cards

How It Works
Total Deposits and Total Withdrawals add the loaded daily values. Net Cash Flow subtracts Withdrawals from Deposits. Withdrawal-Deposit Ratio divides Withdrawals by Deposits. Each trend compares its later-half total with its earlier-half total.
What To Check
A zero denominator produces a zero percentage. An odd number of days puts the extra day in the later half.

Registrations summary cards

How It Works
Total Players is the highest daily count. Growth Rate compares the last day with the first. Average Daily Growth averages eligible day-over-day percentages. Best Registration Day is the day with the highest positive day-over-day percentage.
What To Check
Zero-filled dates participate in the series. Comparisons after a zero previous day are skipped; Best Registration Day is not the highest-volume day.

Refresh behavior

How It Works
Refresh asks the mounted child chart to revalidate its current request. It does not replace unchanged Custom dates with a computed fallback range.
What To Check
Refresh keeps the active filters. An unchanged result can simply mean that no new activity entered the selected period.
Metrics18 topicsOpen details

Casino

Daily Bets, Wins, and GGR chart family inside Performance Overview.

Source Basis
The source aggregates included casino transactions by day for the selected range and streamer bucket.

Banking

Daily successful Deposit and Withdrawal chart family inside Performance Overview.

Source Basis
The source aggregates eligible banking transactions by day for the selected range.

Registrations

Daily distinct non-lead registration chart family inside Performance Overview.

Source Basis
The source counts distinct registrations by day and inserts zero-count rows for missing dates.

Total Bets

Sum of all daily converted Bet values in the loaded Casino series.

Source Basis
Daily Bets include eligible cash bet transactions and exclude corrections, bonus payouts, rakeback, referral rakeback, marketing, and adjustment rows.
Display Rule
Add every daily Bet value in the loaded range.
Filter Dependencies
time_range, custom_start_date, custom_end_date, streamer_data
Currency Basis
See financial_basis.casino; the visible symbol does not prove the reporting currency.
Timezone Basis
The request uses UTC date bounds and returned day labels are presented in London time.

Total Wins

Sum of all daily converted Win values in the loaded Casino series.

Source Basis
Daily Wins include eligible cash win transactions and exclude corrections, bonus payouts, rakeback, referral rakeback, marketing, and adjustment rows.
Display Rule
Add every daily Win value in the loaded range.
Filter Dependencies
time_range, custom_start_date, custom_end_date, streamer_data
Currency Basis
See financial_basis.casino; the visible symbol does not prove the reporting currency.
Timezone Basis
The request uses UTC date bounds and returned day labels are presented in London time.

Total GGR

Sum of all daily converted GGR values in the loaded Casino series.

Source Basis
Daily GGR is eligible converted cash Bets minus eligible converted cash Wins; corrections, bonus payouts, rakeback, referral rakeback, and marketing rows are excluded.
Display Rule
Add every daily GGR value in the loaded range.
Filter Dependencies
time_range, custom_start_date, custom_end_date, streamer_data
Currency Basis
See financial_basis.casino; the visible symbol does not prove the reporting currency.
Timezone Basis
The request uses UTC date bounds and returned day labels are presented in London time.

Hold Percentage

Total GGR as a percentage of Total Bets for the loaded Casino range.

Display Rule
Total GGR divided by Total Bets, multiplied by 100.
Zero Rule
Shows 0 when Total Bets is zero.

GGR Trend

Percentage change from the earlier half to the later half of the loaded Casino series.

Display Rule
Later-half GGR minus earlier-half GGR, divided by earlier-half GGR, multiplied by 100.
Range Rule
An odd-length series places the extra day in the later half; this is not a fixed week-over-week comparison.
Zero Rule
Shows 0 when earlier-half GGR is zero.

Total Deposits

Sum of all daily converted successful Deposit values in the loaded Banking series.

Source Basis
Deposits include cash-amount banking rows marked as successful deposits.
Display Rule
Add every daily Deposit value in the loaded range.
Filter Dependencies
time_range, custom_start_date, custom_end_date
Currency Basis
See financial_basis.banking; the visible symbol does not prove the reporting currency.
Timezone Basis
The source grouping timezone was not established in this trace.

Total Withdrawals

Sum of all daily converted eligible Withdrawal values in the loaded Banking series.

Source Basis
Withdrawals include cash-amount withdraw or withdrawal rows in the two accepted source statuses.
Display Rule
Add every daily Withdrawal value in the loaded range.
Filter Dependencies
time_range, custom_start_date, custom_end_date
Currency Basis
See financial_basis.banking; the visible symbol does not prove the reporting currency.
Timezone Basis
The source grouping timezone was not established in this trace.

Net Cash Flow

Converted Deposits minus converted Withdrawals for the loaded Banking range.

Display Rule
Total Deposits minus Total Withdrawals.
Filter Dependencies
time_range, custom_start_date, custom_end_date

Withdrawal-Deposit Ratio

Total Withdrawals as a percentage of Total Deposits for the loaded Banking range.

Display Rule
Total Withdrawals divided by Total Deposits, multiplied by 100.
Zero Rule
Shows 0 when Total Deposits is zero.

Deposit Trend

Percentage change from earlier-half to later-half Deposits in the loaded Banking series.

Display Rule
Later-half Deposits minus earlier-half Deposits, divided by earlier-half Deposits, multiplied by 100.
Range Rule
An odd-length series places the extra day in the later half; this is not a fixed week-over-week comparison.
Zero Rule
Shows 0 when earlier-half Deposits are zero.

Withdrawal Trend

Percentage change from earlier-half to later-half Withdrawals in the loaded Banking series.

Display Rule
Later-half Withdrawals minus earlier-half Withdrawals, divided by earlier-half Withdrawals, multiplied by 100.
Range Rule
An odd-length series places the extra day in the later half; this is not a fixed week-over-week comparison.
Zero Rule
Shows 0 when earlier-half Withdrawals are zero.

Total Players

Highest single-day registration count in the loaded Registrations series.

Source Basis
Each day counts distinct non-lead registrations for the selected streamer bucket; absent dates are inserted as zero.
Display Rule
Select the highest daily Registered Players value.
Filter Dependencies
time_range, custom_start_date, custom_end_date, streamer_data
Timezone Basis
The source grouping timezone was not established; returned labels are presented in London time.

Growth Rate

Percentage change between the first and last daily registration values in the loaded range.

Display Rule
Last-day count minus first-day count, divided by first-day count, multiplied by 100.
Data Shape Rule
Missing source dates are inserted as zero before this formula runs.
Zero Rule
Shows 0 when the first-day count is zero.

Average Daily Growth

Average of eligible day-over-day registration percentage changes in the loaded range.

Display Rule
Calculate each day-over-day percentage change whose previous day is above zero, then average those calculated percentages.
Data Shape Rule
Missing source dates are inserted as zero before this formula runs.
Zero Rule
Comparisons after a zero previous day are skipped; shows 0 when no comparison is eligible.

Best Registration Day

Day with the highest positive day-over-day registration growth rate in the loaded range.

Display Rule
Compare eligible day-over-day percentage changes and keep the date with the highest positive rate.
Data Shape Rule
Missing source dates are inserted as zero before this formula runs.
Zero Rule
Comparisons after a zero previous day are skipped; shows N/A when no positive day is found.
More help

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