Operator guideEN

Dashboard / Player Statistics

Rank top winners, losers, and depositors for a selected period and row limit.

How to use this guide

Start with the main guide

Follow the explanation and examples first. Extra definitions and formulas are available below when you need them.

What this widget shows

Player Statistics ranks players in three tabs:

  • Winners: players whose converted casino Wins exceeded converted Bets by the largest amount.
  • Losers: players whose converted casino Bets exceeded converted Wins by the largest amount.
  • Depositors: player-and-country rows with the largest converted successful Deposit totals.

This Dashboard widget is not the separate Players / Statistics cohort report.

Columns

  • Rank is the visible row position inside the active sorted list.
  • Player shows country flag and email. Email opens the player profile only when a player identifier is available.
  • Level shows the current player level.
  • Amount shows the ranking value for the active tab.

The widget displays email rather than username. Response-only identity aliases and internal ranking keys are not additional visible columns.

Filters and actions

  • Top controls the requested row limit and defaults to 10.
  • Date option defaults to Last 7 days and selects the report period.
  • Date start and Date end appear only for Custom.
  • Refresh force-revalidates the current request, disables itself while active, and keeps the last successful table visible during a same-key refresh.

Changing Top or a date filter applies the new request after the widget's short filter-submit delay. Switching Winners, Losers, and Depositors uses the three lists already returned by the same report request.

There is no export, modal, or widget-specific Help control.

Ranking formulas

Winners and Losers

For each player, the report adds converted cash Bets and subtracts converted cash Wins within the selected period.

  • A negative result appears under Winners.
  • A positive result appears under Losers.
  • Only eligible completed casino Bet and Win rows are included.
  • Ranking amounts are rounded to two decimals before the response is displayed.

Depositors

The report groups converted successful user Deposit amounts by both player and country, keeps positive totals, and sorts the largest first. The same player can therefore occupy more than one rank when deposit rows are split across country codes. Depositor rows explicitly require a positive conversion rate.

Currency and date basis

The UI renders Amount with an EUR symbol, but the traced execution path only proves division by each source row's stored conversion rate. It does not establish the production reporting currency, original-currency presentation, rate provider, rate timestamp, rate direction, or one shared rate-rounding boundary.

For casino rankings, zero rates are protected inside the division expression rather than explicitly excluding every row. For Depositors, non-positive rates are excluded. Do not apply the Depositor rate rule to Winners and Losers.

Date presets are resolved from the running service's local calendar handling and then used as inclusive start-of-day through 23:59:59 bounds. A named reporting timezone is not proven, so boundary events can move between periods when environment timezones differ.

The traced predicates do not establish a separate refund, reversal, or chargeback policy beyond the accepted casino actions and successful Deposit status.

Important caveats

  • Internal source list names use the casino's net perspective, while visible tabs use the player's perspective. The operator-facing Winners and Losers definitions above are the intended reading.
  • A failed same-key Refresh can leave the previous successful table visible so the operator can retry.

Common questions

Why does Player show email instead of username?

Email is the operator-facing identity chosen by the widget. Internal response aliases are normalized before display.

Why can rankings differ around midnight?

The report uses inclusive calendar-day bounds without exposing one verified business timezone for this widget.

More details

Definitions and formulas

Open only the section you need. The relevant section opens automatically when you request help for a specific item on screen.

Calculations8 topicsOpen details

Date resolution

How It Works
The source resolves the selected preset into inclusive start-of-day through 23:59:59 bounds; Custom requires both dates.
What To Check
Calendar handling depends on the running service environment; a named reporting timezone is not proven.

Winners

How It Works
For each player, add converted cash Bets and subtract converted cash Wins; keep negative results and rank the most negative first.
Inclusion
Eligible completed casino Bet and Win rows in the selected period.
Rounding Rule
Two decimals in the source ranking.

Losers

How It Works
For each player, add converted cash Bets and subtract converted cash Wins; keep positive results and rank the largest first.
Inclusion
Eligible completed casino Bet and Win rows in the selected period.
Rounding Rule
Two decimals in the source ranking.

Depositors

How It Works
Add converted successful user Deposit amounts by player and country code; keep positive totals and rank the largest first.
Inclusion
Successful user Deposit rows with a positive conversion rate in the selected period.
Rounding Rule
Two decimals in the source ranking.
What To Check
One player can appear in multiple ranked rows when deposits are grouped under different country codes.

Ranking currency basis

How It Works
Included amounts are divided by their stored conversion rate before each player total is ranked.
Financial Basis
Reporting Currency: not_proven despite visible EUR formatting | Rate Source: not_proven | Rate Timestamp: not_proven | Rate Direction: not_proven | Casino Zero Rate: protected in the division expression rather than explicitly excluded | Depositor Zero Rate: non-positive rate rows excluded | Reversal Handling: no separate policy proven beyond accepted actions and statuses

Rank

How It Works
Visible row position plus one inside the active sorted list.

Filter apply behavior

How It Works
Top, Date option, Date start, and Date end apply after the widget's short filter-submit delay when the values are valid.

Refresh data

How It Works
Refresh force-revalidates the current request, preserves the last successful same-key table during the request, and has no artificial timer.
What To Check
The previous successful table can remain visible while the same filter set reloads.
Columns4 topicsOpen details

Rank

Position within the active sorted list.

Player

Country flag and email, with a profile link when the player identifier is available.

Displayed Parts
country flag, email, conditional player profile link

Level

Current player level displayed as a chip.

Amount

Winners and Losers use converted casino net; Depositors use converted successful Deposit total.

Data Type
amount
Filters4 topicsOpen details

Top

Type
numeric-select
Default
10
Behavior
Applies the requested ranking limit after the short filter-submit delay.

Date option

Type
preset-range
Default
Last 7 days
Accepted Values
Today, Yesterday, Month to date, Previous year, Custom, Last 7 days, Last 30 days, Previous month, Last 90 days, Year to date, Week to date
Behavior
Applies the resolved date range after the short filter-submit delay.

Date start

Type
date
Visibility
Date option is Custom
Behavior
Applies only when both Custom dates are available.

Date end

Type
date
Visibility
Date option is Custom
Behavior
Applies only when both Custom dates are available.
Metrics6 topicsOpen details

Winners

Players whose converted casino Wins exceed converted Bets by the largest amount in the selected period.

Aliases
player statistics winners, top winning players, players who won most
Source Definition
Keep negative converted casino-net totals and order the most negative first.
Filter Dependencies
Top, Date option, Date start, Date end

Losers

Players whose converted casino Bets exceed converted Wins by the largest amount in the selected period.

Aliases
player statistics losers, top losing players, players who lost most
Source Definition
Keep positive converted casino-net totals and order the largest first.
Filter Dependencies
Top, Date option, Date start, Date end

Depositors

Player-and-country rows with the largest converted successful Deposit totals in the selected period.

Aliases
player statistics depositors, top depositors, biggest depositors
Source Definition
Add successful user Deposit amounts with a positive conversion rate by player and country code, then order positive totals largest first.
Comparison Notes
One player can appear more than once when source rows use different country codes.
Filter Dependencies
Top, Date option, Date start, Date end

Rank

Position within the active sorted Winners, Losers, or Depositors list.

Amount

Converted casino net for Winners and Losers, or converted successful Deposit total for Depositors.

Level

Current player level displayed beside the ranked identity.

More help

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