Operator guideEN

Automatic Withdrawal / Detail

Management workspace for automatic withdrawal, combining the rules register with processed history and the non-qualified withdrawal queue.

How to use this guide

Start with the main guide

Follow the explanation and examples first. Extra definitions and formulas are available below when you need them.

What this workspace does

This route is the operational workspace for automatic withdrawal. Operators stay on the same management page and switch between three tabs:

  • Rules
  • History
  • Non-Qualified Withdrawals

When to use it

  • review what happened to previously processed withdrawals
  • inspect why a withdrawal stayed out of automatic processing
  • process one queued withdrawal or run a bulk process pass
  • move back to the rule register without leaving the module

How to read it

History is the audit-style view. It focuses on processed records, their outcome, the rule that was applied, and the reason field returned for the run.

Non-Qualified Withdrawals is the operational queue. It focuses on withdrawals that still need intervention, including validation status, pending transaction references, and action buttons for one-by-one or bulk processing.

Important caveats

  • Bulk processing is still a mutation. Operators should treat Process All as a real processing action, not a dry dashboard refresh.
  • The History tab exposes an Export CSV button, but operators should verify that export is enabled in the current environment before relying on it.
  • The History tab has a Search User input, but the current history query does not apply that value. Use status/date filters and user-specific investigation flows until this product gap is closed.
  • Switching tabs keeps the same route family and changes the shallow query state instead of opening unrelated pages.
More details

Definitions and formulas

Open only the section you need. The relevant section opens automatically when you request help for a specific item on screen.

Fields7 topicsOpen details

Active Tab

Chooses whether the workspace shows rules, processed history, or non-qualified withdrawals.

Group
navigation
Data Type
enum

Search User

UI search input intended for user email or ID lookups on the history tab.

Group
history
Data Type
text
Caveats
Treat this as a visibility gap rather than a reliable backend filter until the product flow is updated.

History Status

Narrows processed records by run outcome such as pending, success, failed, or rejected.

Group
history
Data Type
enum

Rule Filter

Limits the queue to withdrawals associated with one active rule.

Group
non-qualified-withdrawals
Data Type
integer

Status Filter

Narrows the queue to the selected backend status codes.

Group
non-qualified-withdrawals
Data Type
integer-list

Validation Status

Explains why the withdrawal is or is not currently eligible for processing.

Group
non-qualified-withdrawals
Data Type
string-list

Pending Transactions

Underlying pending transactions that the operator is about to process or review.

Group
non-qualified-withdrawals
Data Type
object-list
More help

Related pages

Automatic Withdrawal / Form

Create and edit form for one automatic-withdrawal rule, including thresholds, KYC, countries, methods, tags, and per-currency limits.

Automatic Withdrawal / List

Rule register for automatic-withdrawal logic, with search, status filtering, row actions, and create navigation.

Automatic Withdrawal Overview

Operator guide for automatic-withdrawal rules, the create and edit flow, and the management workspace that also exposes withdrawal history and non-qualified withdrawals.

Activity Tag Rules / Detail

Rule inspection page with stored identity, conditions, timestamps, impact estimate, run action, delete action, and recent application history.

Affiliate Deals / Dashboard

Affiliate deal cohort report that period-bounds registrations, then combines the selected players with cumulative deposit and linked-event values.

Affiliate Deals / Form

Create and edit form for affiliate deals, including PID, date window, commercial terms, and responsible person.